![]() ![]() Say you can no longer help and give the drive back ![]() Ask for another fee for outsourcing the job to a specialist ![]() Ask for another fee paying for your time to research (would recommend actually having the laptop with you, perhaps you can try booting with a clone drive and see what actually happens when booting in comparison to the original drive) It's quite puzzling, and, well, apparently I'm not yet past the point of being tired of wasting time ! (Which I do a lot anyway, generally speaking.) I asked quite straightforward questions, but the answers so far have been too elusive for me to try anything new, or to be convinced that nothing more can be done or even said (even though I thank you for taking the time to provide at least some feedback). The user, and her companion, have been as cooperative as they could be, I believe. Yes, accidental formatting is a common screw up, but usually it's a relatively simple task to recover from that, or at least recover something (unless there has been a so-called “low-level” formatting, in which case the free space would always appear as totally empty, right ?) I sure wasn't expecting this, which must be quite uncommon. formatting, which is a very common screw up)Īll technicians are tired of wasting time on scenarios where the end customer isn't cooperative and, on a brief analysis, the files seem likely unrecoverable. All kinds, hardware, software and logical related (e.g. They do not indicate drive's physical size.We encounter strange recovery cases all the time.
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